Our team at TCB Group in Singapore is continuing to expand as we strengthen our presence across Southeast Asia. We are delighted to welcome Seraphine “Sera” Lim, who joins our Changi office in a sales role supporting customers across the region.
Sera will be working closely with new and existing clients to deliver reliable, responsive logistics solutions and ensure every customer receives the support they need, when they need it.
Quickfire Questions with Sera Lim
We asked Sera a few questions to get to know her better:
What attracted you to TCB Group?
“The name of the company says it all: Taking Care of Business.”
What is required for great customer service?
“Effective communication and taking time to fully understand what a customer requires for the service to be great.”
What can customers always expect from you?
“I will be ready when they need assistance. I’m only a phone call away.”
What’s your favourite song?
Price Tag – Jessie J
How do you spend your time outside of work?
“I like keeping active with long walks, and spending quality time with my family and friends.”
What’s the best advice you’ve ever received?
“We are born with 2 ears and 1 mouth. Listen.”
What is the weirdest food you’ve ever eaten?
“Fried maggots! They tasted like French fries.”
What is one thing on your bucket list?
“Travelling to a rural area to experience life at a different pace.”
If you could have one superpower, what would it be and why?
“Time manipulation. The possibilities are endless.”
What’s something people would be surprised to learn about you?
“I have quite an introverted personality, so I’m not your typical loud sales person.”
Strengthening Our Singapore Team
Sera’s appointment further enhances our growing Singapore operations, reinforcing our commitment to delivering dependable, customer-focused freight and supply chain solutions across the region.
Her emphasis on listening, communication, and responsiveness aligns strongly with the values of TCB Group as we continue to support businesses with efficient logistics services.
Get in Touch
Need reliable logistics solutions in Singapore? Our team is ready to help.
📍 Changi, Singapore
📧 sera@tcbgroup.com
📞 +(65) 6235 7717
Contact us today for a quote or to discuss your requirements.